Unit members are organisations. Unit members provide the name of a contact person for the unit. This is usually the Complementary Therapy Coordinator or Lead Therapist. Access is available to all therapists within the team including volunteers.

Individual members are those who join as an individual. Units cannot take out individual membership under the name of a therapist. The contact address for individuals is usually their home address, and cannot be the address of the palliative care unit where they work or volunteer.